Terms of Service

Welcome to Kratic ("Service"), operated by Kratic LLC ("Company," "we," "us," or "our"). By accessing or using the Service, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

Kratic is for adults aged 18 and over. Our initial mobile releases serve the United States, Canada and the United Kingdom in English. Mobile product features require an account with access through an active trial, a purchase, or a grandfathered grant.

Article I — Definitions

• "Service" means the AI-integrated life management platform, including all web interfaces, AI assistants, integrations, dashboards, and features provided by the Company.
• "User Data" means all information you provide to or generate through the Service, including conversation content, calendar data, task data, and integration credentials.
• "AI Outputs" means any responses, recommendations, summaries, analyses, or other content generated by the AI assistant.
• "Integrations" means third-party services connected to the platform, including Google Calendar, Google Tasks, and Notion.
• "Fitbit Platform" means the Fitbit APIs, Fitbit Developer Tools, Fitbit Data, and related Fitbit products and services made available by Fitbit LLC/Google LLC.
• "Fitbit Data" means any data retrieved from the Fitbit Platform for your account (e.g., activity, sleep, heart-rate metrics, profile) and any tokens or permissions used to access it.
• "Google User Data" means calendar events, tasks, and related information accessed through Google Calendar API and Google Tasks API with your authorization.

Article II — Data Collection & Logging

You acknowledge and consent to the following data collection practices essential for providing and improving the Service:

2.1 Conversation Logging

We log complete conversation data including:

• Your messages: Full text of all messages you send to the AI assistant
• AI responses: Complete responses generated by the AI system
• System prompts: Configuration and context provided to the AI model
• Tool interactions: All tool calls, arguments, and full results (calendar queries, task operations, etc.)
• Performance metrics: Response times, token usage, and processing duration
• Error information: Technical errors, stack traces, and diagnostic data
• Attachment metadata: File names, types, and sizes (actual file content is excluded from logs)

2.2 Account Information

• Google or Apple sign-in identifiers, verified email addresses and encrypted authentication tokens
• Integration credentials for connected services (encrypted)
• Session identifiers and authentication state
• User preferences and configuration settings

2.3 Data Retention

Our Privacy Policy describes the data we store, its use, safeguards and deletion. You can request account export or deletion in the app or through the public account-deletion section of that policy.

2.4 Purpose of Data Collection

Your data is used exclusively for:

• Providing and operating the Service
• Debugging and resolving technical issues
• Improving AI response quality and accuracy
• Improving AI response quality through prompt engineering and system optimization (Google API data is excluded from any training per Limited Use requirements)
• Ensuring Service security and reliability

2.5 Fitbit User Data & Tokens

• Fitbit access is obtained only through Fitbit/Google OAuth using scopes you approve; no scraping or alternative authentication is used.
• Fitbit OAuth tokens are encrypted at rest; we request the minimum scopes needed for the feature you enable.
• Fitbit Data can be synced and cached for connected app features, including AI summaries. The Privacy Policy names the processors. Fitbit Data is not sold, publicly displayed or used for advertising.
• If Fitbit Data appears in conversation history or outputs you asked us to store, you may request removal; upon disconnect or revocation, we stop Fitbit API calls and delete stored Fitbit tokens.
• You remain responsible for complying with Fitbit Platform Terms; misuse (e.g., exporting Fitbit Data for service duplication, benchmarking, or rate-limit circumvention) may result in suspension of Fitbit features.

2.6 Google API Data Compliance

Your Google Calendar and Google Tasks data is subject to additional restrictions under the Google API Services User Data Policy:

• Google API data is never used to train, improve, or develop AI/ML models
• Google API data is not sold or used for advertising. Transfers needed for user-facing features are described in the Privacy Policy and must meet Limited Use requirements
• Our use of Google API data complies with the Google API Services User Data Policy, including the Limited Use requirements
• You may disconnect Google and request deletion of Google-derived data at any time through Settings or by contacting us

Article III — Account security

Keep your sign-in credentials private. Do not access another person's account without permission. Screenshots and screen recordings are allowed. Take care with personal information when you share them.

Apple may provide a private relay email address for your account. To link Apple to an existing Kratic account, sign in to that Kratic account and authorize Apple. A matching email address alone does not merge accounts. Google Calendar and Tasks connections are separate from your sign-in method.

Article IV — Intellectual Property

4.1 Company Property

Subject to third-party rights, the Company owns its original source code, app design and documentation. Third-party software, AI models and connected services remain the property of their respective owners.

4.2 Your Content

You retain ownership of the content you create and input into the Service. However, you grant the Company a worldwide, royalty-free, non-exclusive license to use, process, store, and analyze your User Data for the purposes described in these Terms.

4.3 Feedback

Any feedback, suggestions, bug reports, or ideas you provide about the Service ("Feedback") becomes the property of the Company. You waive all claims to ownership or compensation related to Feedback.

Article V — AI Disclaimers & Health Safety

Kratic is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. For medical advice, consult a healthcare professional. Kratic does not predict relapse or replace treatment.

Kratic is not an emergency service. For immediate danger, call 911 in the US or Canada, or 999 or 112 in the UK. For suicide or emotional crisis support, call or text 988 in the US or Canada; in the UK, call Samaritans on 116 123. Outside these countries, use the local emergency number. Seek urgent medical help for severe withdrawal symptoms. Do not use the app to decide whether withdrawal is safe.

5.1 Not Professional Advice

The Service is NOT a substitute for professional medical, psychological, financial, legal, or any other professional advice. All AI Outputs are informational only and should not be relied upon for making important decisions.

5.2 AI Limitations

You acknowledge that:

• AI-generated content may contain errors, hallucinations, or misleading information
• AI interpretations of your data may be incorrect or incomplete
• AI outputs may surface sensitive information in unexpected ways
• AI responses may have unintended emotional or psychological effects

5.3 Mental Health & Wellbeing

You agree that:

• You will seek professional help if the Service triggers or exacerbates emotional distress
• The Company is not responsible for any mental, emotional, or psychological reactions to AI content
• You will not use the Service as a replacement for mental health care or crisis support

5.4 Third-Party Integrations

When you connect Google Calendar, Google Tasks, Notion, Fitbit, or other services, you authorize the AI assistant to access, read, and modify data in those services subject to the scopes you approve. The Company is not responsible for any data loss, calendar conflicts, unintended changes, or Fitbit data discrepancies arising from those integrations.

Article VI — License & Access

6.1 Limited License

Subject to these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial purposes.

6.2 Termination

The Company may suspend or terminate your access at any time, for any reason, with or without notice. Upon termination:

• Your license to use the Service immediately ends
• You must cease all use of the Service
• You may request export of your User Data within 30 days of termination

6.3 Prohibited Uses

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service's operation
• Use the Service to develop a competing product or service
• Resell, redistribute, or commercialize access to the Service

Article VII — Warranty Disclaimer

Article VIII — Limitation of Liability

Article IX — Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your disclosure of Confidential Information
• Any reliance on AI Outputs or decisions made using the Service

Article X — Dispute Resolution

10.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

10.2 Binding Arbitration

Any dispute arising from these Terms or your use of the Service shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA), held in Chicago, Illinois. Both parties waive the right to a jury trial and to participate in class actions.

10.3 Exceptions

Notwithstanding the above, the Company may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights or Confidential Information.

Article XI — General Terms

• Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Assignment: You may not assign these Terms without the Company's prior written consent. The Company may assign these Terms to any successor entity.
• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.
• Modifications: The Company may modify these Terms at any time. Continued use of the Service after modifications constitutes acceptance of the updated Terms.
• Waiver: The Company's failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
• Contact: For data or Fitbit-specific requests, contact developer@kratic.com.

Article XII — Fitbit Platform Terms

• Consent & Scope: By enabling Fitbit features, you authorize access to Fitbit Data solely via Fitbit's OAuth flow and the scopes you approve. You may revoke access at any time from your Fitbit or Google Account or in Service settings (when available); revocation stops Fitbit API calls and removes stored Fitbit tokens.
• Permitted Use: Fitbit Data is used only to provide user-facing functionality you request (e.g., summaries, trend views, combining with other tools). We do not resell, publish, or use Fitbit Data for advertising or benchmarking, and we do not scrape or attempt to bypass Fitbit rate limits.
• Retention & Deletion: Fitbit tokens are encrypted at rest. Fitbit Data can be synced, cached and included in saved conversations and outputs, as described in the Privacy Policy. Upon your request, we will delete Fitbit-derived content we control and remove Fitbit tokens; you remain responsible for deleting data you exported elsewhere.
• Health & Safety: The Service is not a medical device and does not provide medical advice. Do not use Fitbit Data from the Service for diagnosis, treatment, or other high-risk purposes.
• Compliance: Your use of Fitbit features must comply with the Fitbit Platform Terms (for Fitbit Accounts) and the Fitbit Platform Terms (for Google Accounts). We may suspend or terminate Fitbit functionality if we detect misuse, excessive load, or violations of these Terms or Fitbit policies.